VCNY Group Limited 0203 908 0035 Free quote

Planned & reactive maintenance

Planned & Reactive Maintenance for Commercial Property

One contractor for the scheduled work that keeps a building compliant and the emergency call outs that cannot wait until morning. Nationwide, 24 hours a day.

  • Operatives on site within the hour for emergencies
  • 24/7, 365 days a year — including weekends and bank holidays
  • Planned programmes budgeted and reported site by site
  • One account for every trade, one point of contact
  • Free survey and a fixed price against a written scope

Get your free quote

Free survey. Fixed price. No obligation. We reply the same working day.

Or call 0203 908 0035 — answered 24/7

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Trusted by leading businesses across the UK and Ireland

Amazon McDonalds Greggs Holland and Barrett Holiday Inn Express Brewers Village Hotel Club Pets Corner

What planned and reactive maintenance covers

Planned preventative maintenance (PPM)An annual programme agreed and budgeted in advance, reported against site by site so nothing lapses.
24/7 emergency call outsWater ingress, roof leaks, failed shutters, broken glazing, storm damage and make safe works.
Reactive repairsDay to day repairs raised as they arise, tracked and closed out with photographic evidence.
Statutory and compliance worksWorks arising from surveys, audits and statutory inspections, documented for your file.
Fabric and building envelopeRoofing, cladding, brickwork, concrete repair, glazing, doors and shutters.
Mechanical and electricalHVAC, ventilation, plumbing, heating, lighting and distribution repairs and upgrades.
Internal repairs and finishesPartitions, ceilings, flooring, decoration, joinery and general making good.
Defect and remedial worksSnagging, latent defects and putting right work another contractor left behind.
Lifecycle and asset replacementPlanned replacement of building elements as they reach the end of their useful life.
Multi site programmesThe same scope and standard rolled out across a national estate, on one account.

Need this sorted quickly?

Leave a number and we'll call you straight back, or call us now, any hour of the day.

Or call 0203 908 0035

Why clients hand us the whole account

Most maintenance problems are coordination problems. One contractor across every trade removes the gap where things get missed.

1hr

Rapid response

Operatives on site within the hour for genuine emergencies, anywhere in the UK.

24/7

Always answered

A real person on the phone at any hour, every day of the year.

28+

Years of experience

Combined industry experience across every trade we deliver.

1

Point of contact

One named contact from first survey through to final sign off.

How it works

No drawn out procurement. Most jobs go from first call to a priced scope inside a week.

Step 1

Call or send the details

Tell us what has failed or what you want covered. For emergencies we mobilise while we are still on the phone.

Step 2

Free survey and fixed price

We attend, photograph and measure, then quote a fixed price against a written scope, on the same day.

Step 3

Delivered and documented

Works completed around your operating hours, then closed out with photographs, certificates and a handover pack.

Recent building services

Fit outs, washrooms, entrances and safety installations delivered across the UK — the same teams that handle the maintenance account.

8 recent projects
Completed commercial office fit-out with open plan desking and glazed partitions

Commercial Office Fit Out

Marble Arch

This commercial office fit out included space planning, glazed partitions, suspended ceilings, LED lighting, electrical and HVAC installations, flooring, bespoke joinery, office furniture, and final interior finishes to create a modern and functional workspace.

Industrial style collaborative office with open plan desking, glazed meeting room and lounge area

Industrial Style Office Fit Out

Deans Gate

Completion of a full industrial style collab office fit out, including open plan workspaces, glazed meeting rooms, industrial finishes, exposed services, bespoke joinery, lighting, flooring, kitchenette installation, lounge areas, planting and modern office furniture.

Contemporary washroom with stone vanity, vessel sinks and backlit mirrors

Coffee Shop Washroom

Bristol

Project complete for a contemporary washroom fit out including tiled wall and floor finishes, bespoke vanity installation, stone worktops, vessel sinks, matte black sanitaryware, backlit mirrors, feature joinery, lighting, plumbing, and final finishes.

Hotel gym with rubber flooring, astro turf sprint track and neon feature lighting

Boutique Hotel Gym Refurb

Manchester

A hotel gym fit out complete in Manchester featuring specialist rubber flooring, astro turf training zones, neon feature lighting, mirrored walls, ceiling services, decorative finishes, electrical installations and bespoke ambient lighting throughout.

Golf club changing room with bespoke timber lockers, integrated seating and central joinery

Modernised Locker Room

Berkshire

Completion of a premium golf club changing room refurb, including bespoke timber lockers, integrated seating, central joinery, feature lighting, carpet installation, vanity areas, mirrors, electrical works, plumbing and luxury finishes.

Automatic sliding glass entrance doors at a hotel entrance canopy

Automated Sliding Door Install

Oxfordshire

Recent installation of automatic sliding entrance doors, including new door systems, glazing, sensors, access controls, electrical connections, safety features, surrounding finishes, testing, commissioning and final handover.

Galvanised Armco safety barrier installed along an industrial site roadway

Armco Barrier Installation

Kent

Completed project in Kent of new galvanized Armco safety barriers across this industrial site, including ground preparation, steel posts, guardrails, end terminals, fixings, alignment, safety checks and final site reinstatement to close.

New playground with climbing frame, slide, swings and coloured safety surfacing

New Playground Install

Surrey

Playground installation, including play equipment, safety surfacing, swings, slides, climbing features, timber edging, fencing, landscaping, ground preparation, drainage, pathways and final safety inspections for a safe environment.

Free quotation

Get in touch

Send us the site and the scope. We'll survey it at no cost and come back with a fixed, no obligation quotation, on the same day.

  • Free site survey, no obligation
  • Fixed price against a written scope
  • Same working day reply

Prefer to talk? 0203 908 0035

Request your quote

Tell us the site and what needs doing — we'll do the rest.

We'll only use your details to reply. See our privacy policy.

Common questions

How quickly can you attend an emergency?

We operate 24 hours a day, 365 days a year and can have operatives on site within the hour. The first visit is about making the situation safe and stopping further damage; the permanent repair is programmed straight afterwards.

Can we put planned and reactive works on the same account?

Yes, and most clients do. The annual programme and the ad hoc call outs run through one account with one contact, one set of rates and one consolidated report — which is usually the reason people move to us.

Do you work in occupied and trading buildings?

Most of our work is in live buildings. Offices, retail units, warehouses, hotels and schools rarely close, so we phase works overnight, at weekends or floor by floor, with dust screening and safe segregation.

What does a planned maintenance programme cost?

It depends on the size and condition of the estate. We survey first, then set out a programme with costs against each element so you can budget annually rather than reacting to invoices. The survey and the proposal are free.

What paperwork do you provide?

Site specific RAMS, permits, insurance certificates and accreditation details before mobilisation, then photographs, waste transfer notes, certification and a handover pack on completion.

Will you take on a single small repair?

Yes. A single door repair is as welcome as a full programme, and small works are usually how a longer relationship starts.

Do you cover the whole of the UK?

Yes, and Ireland. Regional teams cover single sites and national portfolios, including multi site programmes running simultaneously across several regions.

Get an instant quote today

Tell us the site and what needs covering. We'll survey it free of charge and come back with a fixed, no obligation quotation — or call now if it cannot wait.

Call now Free quote